How do I update my domain names nameservers?

For any domains you have registered with us you can update the nameservers from your Customer Portal account.

Please follow the instructions below to update your domain names nameservers:

  1. Login to your Customer Portal account.
  2. Under the My Services & Domains menu click on Domains Name.
  3. You will now see a list of domain names you have with us, locate the domain name you wish to manage and click on the Manage button.
  4. The next screen shows all the details for the domain name you selected above, scroll down the details to the Nameservers section.
  5. Replace the details currently shown in the nameserver fields with your new nameserver details. You need to enter two valid nameservers, these should be in the format ns1.domain.com/ns2.domain.com.
  6. Click on Save Changes once done to save you new settings.

NOTE: Please allow 24 hours for the nameserver changes to propagate globally.

If you cannot remember your password for your Customer Portal account you may use the Request a Password Reset link on the login screen to reset your account password.

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