Categories

MailFoundry 4

Our MailFoundry appliences are in place to defend your mailbox against incoming virus and spam.

SMTP 10

SMTP (Simple Mail Transfer Protocol) is basically the outgoing mailserver, you use this to send your mail.

Spam Assassin 4

Spam Assassin is a tool used to combat spam, you can enable this from your cPanel.

WebMail 4

WebMail allows you to access your email remotely via a web browser.

Articles

 550 Access denied - Invalid HELO name

If you are receiving "550 Access denied - Invalid HELO name" (or a similar error message) in your...

 550 Access denied - Invalid HELO name

If you are receiving "550 Access denied - Invalid HELO name" (or a similar error message) in your...

 Can I operate email mailing lists?

We do allow the use of email mailing lists though there are some conditions in place. Firstly,...

 Can I operate email mailing lists?

We do allow the use of email mailing lists though there are some conditions in place. Firstly,...

 Email Error: 503 valid RCPT command must precede DATA

This error message: The server responded: 503 valid RCPT command must precede DATA This means...

 Email Error: 503 valid RCPT command must precede DATA

This error message: The server responded: 503 valid RCPT command must precede DATA This means...

 Email Setup with a Blackberry Device

Setting Up Email for the Blackberry with the Blackberry 6 or 7 OS On the home screen, click...

 Email Setup with a Blackberry Device

Setting Up Email for the Blackberry with the Blackberry 6 or 7 OS On the home screen, click...

 Email error (0x800CCC18)

If you're seeing error code (0x800CCC18) it's because you have selected the “Secure...

 Email error (0x800CCC18)

If you're seeing error code (0x800CCC18) it's because you have selected the “Secure...

 Error 0x8004210a

SYMPTOMS When you try to check your Post Office Protocol 3 (POP3) e-mail account, the e-mail...

 Error 0x8004210a

SYMPTOMS When you try to check your Post Office Protocol 3 (POP3) e-mail account, the e-mail...

 Error 0x800CCC0D/E

You may get one of the following error messages: The connection to the server has failed....

 Error 0x800CCC0D/E

You may get one of the following error messages: The connection to the server has failed....

 Error 0x800CCC0F

When you start Outlook Express or try to send an e-mail message, you may get one of the following...

 Error 0x800CCC0F

When you start Outlook Express or try to send an e-mail message, you may get one of the following...

 How can I delete spam before it arrives in my email account?

If you would like to delete messages that are marked as SPAM, please read the following...

 How can I delete spam before it arrives in my email account?

If you would like to delete messages that are marked as SPAM, please read the following...

 How do I block an email address?

You can stop unwated email by applying email filters, you need to login to your cPanel control...

 How do I block an email address?

You can stop unwated email by applying email filters, you need to login to your cPanel control...

 How do I configure my iPhone to receive email?

We recommend setting up your iPhone using IMAP rather than POP3, IMAP will allow you to sync up...

 How do I configure my iPhone to receive email?

We recommend setting up your iPhone using IMAP rather than POP3, IMAP will allow you to sync up...

 How do I create new email addresses?

New email accounts are setup via your cPanel control panel. Login to your cPanel control...

 How do I create new email addresses?

New email accounts are setup via your cPanel control panel. Login to your cPanel control...

 How do I setup mail forwarding?

Login to your cPanel control panel and select the "Forwarders" option from under the "Mail" group...

 How do I setup mail forwarding?

Login to your cPanel control panel and select the "Forwarders" option from under the "Mail" group...

 How do I use the mailing list feature?

Your account includes popular mailing list software known as "Mailman". You can add a mailing...

 How do I use the mailing list feature?

Your account includes popular mailing list software known as "Mailman". You can add a mailing...

 I am getting this error (0x800CCC0B) when I send email with Outlook, what should I do?

For security our mailservers are set to require SMTP Authentication, basically it will...

 I am getting this error (0x800CCC0B) when I send email with Outlook, what should I do?

For security our mailservers are set to require SMTP Authentication, basically it will...

 I can't send emails (0x80042109), what should I do?

There are two things to check if you can't send email: Please ensure that you have "SMTP...

 I can't send emails (0x80042109), what should I do?

There are two things to check if you can't send email: Please ensure that you have "SMTP...

 I've lost my email account password, how do I reset it?

To change the password for one of your individual email accounts, login to your cPanel then under...

 I've lost my email account password, how do I reset it?

To change the password for one of your individual email accounts, login to your cPanel then under...

 IMAP vs. POP3

What is IMAP? Internet Message Access Protocol (IMAP) is a standard protocol for accessing email...

 IMAP vs. POP3

What is IMAP? Internet Message Access Protocol (IMAP) is a standard protocol for accessing email...

 My email is bouncing, what is wrong?

A common cause of this can be you have simply run out of available disk space for incoming emails...

 My email is bouncing, what is wrong?

A common cause of this can be you have simply run out of available disk space for incoming emails...

 My mailbox is full what should I do?

If your mailbox is full then email will bounce back to the sender, you can increase the quota for...

 My mailbox is full what should I do?

If your mailbox is full then email will bounce back to the sender, you can increase the quota for...

 Outlook Error - 0X8004210A, 0X800CCC19

I can't send/receive email. I'm getting the following error: The operation timed out waiting...

 Outlook Error - 0X8004210A, 0X800CCC19

I can't send/receive email. I'm getting the following error: The operation timed out waiting...

 Troubleshooting Outlook Express Error 0x800CCC79

Symptom You may get the error message: 'The server does not support a SSL connection....

 Troubleshooting Outlook Express Error 0x800CCC79

Symptom You may get the error message: 'The server does not support a SSL connection....

 Troubleshooting Outlook Express Error 0x800ccc90

Error Code: 0x800ccc90 This article explains how to handle error code 0x800ccc90 Symptom: When...

 Troubleshooting Outlook Express Error 0x800ccc90

Error Code: 0x800ccc90 This article explains how to handle error code 0x800ccc90 Symptom: When...

 Unable to receive mail error 0x800c0133

Error 0x800c0133 when you are retrieving email with your Outlook Express (OE) is because of a...

 Unable to receive mail error 0x800c0133

Error 0x800c0133 when you are retrieving email with your Outlook Express (OE) is because of a...

 What is Spam?

Spam is unsolicited e-mail, the content is often of a commercial nature and is sent to multiple...

 What is Spam?

Spam is unsolicited e-mail, the content is often of a commercial nature and is sent to multiple...

 What mail servers do I need to use?

All our hosting accounts include access to POP3/IMAP and SMTP mail servers for sending and...

 What mail servers do I need to use?

All our hosting accounts include access to POP3/IMAP and SMTP mail servers for sending and...

 What settings do I use in my email client (i.e. Outlook)?

If you are accessing email from an email client such as Outlook you will need to enter your email...

 What settings do I use in my email client (i.e. Outlook)?

If you are accessing email from an email client such as Outlook you will need to enter your email...