Knowledgebase

 500 Internal Server Error

The "500 Internal Server Error" is down to web site configuration, and normally is .httaccess or...

 500 Internal Server Error

The "500 Internal Server Error" is down to web site configuration, and normally is .httaccess or...

 Adding a favicon icon to your website

A favicon is a small 16 pixel by 16 pixel picture that you may see beside some URLs in your...

 Adding a favicon icon to your website

A favicon is a small 16 pixel by 16 pixel picture that you may see beside some URLs in your...

 Can I access AWStats without logging into cPanel?

Yes, it is possible to directly access your website statisticss outside of the cPanel control...

 Can I access AWStats without logging into cPanel?

Yes, it is possible to directly access your website statisticss outside of the cPanel control...

 Can I block specific countries from accessing my website?

Yes, you can block specific countries from accessing your website by modifying the .htaccess file...

 Can I block specific countries from accessing my website?

Yes, you can block specific countries from accessing your website by modifying the .htaccess file...

 Do you provide SSH/Telnet access with your Web Hosting/Reseller Hosting accounts?

Sorry but SSH/Telnet access is not provided with our Web Hosting / Reseller Hosting accounts. If...

 Do you provide SSH/Telnet access with your Web Hosting/Reseller Hosting accounts?

Sorry but SSH/Telnet access is not provided with our Web Hosting / Reseller Hosting accounts. If...

 Help I have not received my account activation email

All account activation emails are sent out within 30 minutes of ordering. If you have not...

 Help I have not received my account activation email

All account activation emails are sent out within 30 minutes of ordering. If you have not...

 How can I disable directory browsing?

You can disable directory browsing from your cPanel control panel using the "Index Manager", you...

 How can I disable directory browsing?

You can disable directory browsing from your cPanel control panel using the "Index Manager", you...

 How do I access my Shared SSL?

All our shared web hosting and reseller plans come with shared SSL as stanard. To use the shared...

 How do I access my Shared SSL?

All our shared web hosting and reseller plans come with shared SSL as stanard. To use the shared...

 How do I see what's using up my web space?

If you need to see what's filling up your web space, there's a handy disk space usage tool in...

 How do I see what's using up my web space?

If you need to see what's filling up your web space, there's a handy disk space usage tool in...

 How do I setup secure webspace and the SSL certificate?

To use SSL encryption on your web hosting account you will need two things:1. SSL CertificateFor...

 How do I setup secure webspace and the SSL certificate?

To use SSL encryption on your web hosting account you will need two things:1. SSL CertificateFor...

 I think my site is down, what should I do?

If you think that your website or server is down please give at least 10 minutes before...

 I think my site is down, what should I do?

If you think that your website or server is down please give at least 10 minutes before...

 Web Hosting Glossary

Below are some commonly used terms which have various meanings applicable to web hosting....

 Web Hosting Glossary

Below are some commonly used terms which have various meanings applicable to web hosting....

 What are the directories already in my webspace?

The "www" directory is simply a shortcut to the "public_html" directory and the others all...

 What are the directories already in my webspace?

The "www" directory is simply a shortcut to the "public_html" directory and the others all...

 What is the path to my web directory and other utilities?

The path to your web directory is: /home/username/public_htmlReplace "username" with the actual...

 What is the path to my web directory and other utilities?

The path to your web directory is: /home/username/public_htmlReplace "username" with the actual...

 Where should I upload my files and webpages?

All of your website files should be put into the "public_html" directory in your document root....

 Where should I upload my files and webpages?

All of your website files should be put into the "public_html" directory in your document root....

 Why am I getting a "406 Not Acceptable" error?

A "406 Not Acceptable" error is shown when a website, script or application has triggered our...

 Why am I getting a "406 Not Acceptable" error?

A "406 Not Acceptable" error is shown when a website, script or application has triggered our...

 slow down search engine spiders

If you have a large or busy website you may want to slow down the pace that search engine bots...

 slow down search engine spiders

If you have a large or busy website you may want to slow down the pace that search engine bots...