Creating your new host name server records

If the domain name your using for your reseller account is with another provider, before you start adding clients accounts you need to create your host nameserver records. These are created by your domain name provider.

Your domain name provider may have a control panel where you can do this, if not, you will have to contact them to request they do it for you. Your account activation email contains the two unique IP addresses that you are to use for you host nameserver records.

Host nameserver records can take up to 72 hours to be created, once this time has past you need to point your reseller domain name to your new nameserver records.

For example point your-reseller-domain.com to:

ns1.your-reseller-domain.com
ns2.your-reseller-domain.com

As soon as they are complete you can start adding clients accounts to your reseller account. Remember that your clients need to point their domain name to your reseller nameservers in order for it to work, nameserver changes can 24/48 hours to fully propagate across the internet.

  • 17 Users Found This Useful
Was this answer helpful?

Related Articles

What is a skeleton directory?

The skeleton directory is a WHM controlled central directory for resellers. By placing your own...

Can I change the domain/username of a hosted account?

We ask all resellers not to use the the features in WebHost Manager panel for changing an account...

I'm getting the error "You do not have access to create that package" when creating accounts, what does it mean?

"You do not have access to create that package!" If the error above is shown when trying to...

How can I view my client's web site before the domain propagates?

Since the client's account is sharing your reseller IP, you have to use the ~username method to...

How do I point a second domain to an account?

If you want to park a second domain to one of the accounts you have created you need to do two...