What is the Customer Portal and how do I login?

The Customer Portal is a central area from which you can manage your account with us, this area has been designed to give you 24/7 access to:

  • Update your contact details.
  • Add additional contacts/sub-accounts.
  • View and Pay invoices securely online.
  • Update your payment details.
  • View details for any services you have with us and reset web hosting and reseller hosting account passwords.
  • Update the nameservers for any domains you have with us.
  • Much more...

Logging in is easy too:

  1. Click on the "Customer Portal" link at the top of our website.
  2. Enter your registered email address and password into the spaces provided.
  3. Click the "Login" button.

If you cannot remember your password for your Customer Portal account you may use the "Request a Password Reset" link on the login screen to reset your account password.

If the system is unable to recognise your email address it is likely to be because your email address is incorrect, enter the address to which you receive invoice notification emails to.

  • 305 Users Found This Useful
Was this answer helpful?

Related Articles

How do I change my customer portal password?

Please follow the steps below to change your Customer Portal password: Login to the Customer...

My contact details have changed since I signed up, what should I do?

It's important that we have up to date details for you at all times (especially your email...

I've forgotten my Customer Portal password, what should I do?

Don't worry if you've forgotton the password for your Customer Portal account, you can use the...

How do I change my customer portal password?

Please follow the steps below to change your Customer Portal password: Login to the Customer...

My contact details have changed since I signed up, what should I do?

It's important that we have up to date details for you at all times (especially your email...