Articles
We send out invoice renewals by email for all your services that are due for renewal, these are...
Do I get notification when my services are due for renewal?We send out invoice renewals by email for all your services that are due for renewal, these are...
Do I need to have recurring billing setup?When you sign up for a service paying with your Credit/Debit Card, it's set to automatically...
Do I need to have recurring billing setup?When you sign up for a service paying with your Credit/Debit Card, it's set to automatically...
Do my services automatically renew?All our services are automatically renewed; If you signed up for a service paying with your...
Do my services automatically renew?All our services are automatically renewed; If you signed up for a service paying with your...
Do you charge VAT? Who gets charged Value Added Tax (Sales Tax)?As a VAT registed UK Supplier, we are obliged by UK Revenue & Customs to charge VAT on all...
Do you charge VAT? Who gets charged Value Added Tax (Sales Tax)?As a VAT registed UK Supplier, we are obliged by UK Revenue & Customs to charge VAT on all...
How do I pay my invoice online?You can access and pay your invoices online at anytime from your Customer Portal account. Please...
How do I pay my invoice online?You can access and pay your invoices online at anytime from your Customer Portal account. Please...
How do I receive paper copies of my invoices?We operate a paperless system and do not mail out paper invoices, this is better for the...
How do I receive paper copies of my invoices?We operate a paperless system and do not mail out paper invoices, this is better for the...
How do I update my credit/debit card details?If you ever need to update your credit/debit card details or simply wish to remove it from our...
How do I update my credit/debit card details?If you ever need to update your credit/debit card details or simply wish to remove it from our...
How do I view/print my invoices?You can view your invoices online from your secure Customer Portal account. Please follow the...
How do I view/print my invoices?You can view your invoices online from your secure Customer Portal account. Please follow the...
I'm having problems paying invoices online, what should i do?There could be several reasons why you could be having problems making payment online, please...
I'm having problems paying invoices online, what should i do?There could be several reasons why you could be having problems making payment online, please...
What do I do if my invoice recurring payment is declined?If our automated billing results in your payment card being declined for any reason, our system...
What do I do if my invoice recurring payment is declined?If our automated billing results in your payment card being declined for any reason, our system...
What payment methods do you accept?We accept the following paymebt cards: Visa Visa Electron Visa Debit Mastercard Maestro...
What payment methods do you accept?We accept the following paymebt cards: Visa Visa Electron Visa Debit Mastercard Maestro...
What will be shown on my credit/debit card statement?If you pay your invoices using a credit/debit card, the following will be shown on your card...
What will be shown on my credit/debit card statement?If you pay your invoices using a credit/debit card, the following will be shown on your card...
Why is my web hosting account suspended?Accounts are suspended for one of two reasons: Your account is currently past due and our...
Why is my web hosting account suspended?Accounts are suspended for one of two reasons: Your account is currently past due and our...
